Aurora Hoop earrings

Returns

- You have 30 days from the date of purchase to return an item.

- To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

- Certain items are non-returnable

Return Process:

1. To initiate a return, please contact our customer service team at lerosejewels@gmail.com with your order number and reason for the return.

2. Once your return is approved, we will provide you with a return shipping label and instructions on how to send your item back.

Refund Process:

- Once we receive your returned item, we will inspect it and notify you of the status of your refund.

- If your return is approved, we will process your refund to your original payment method within [7-10 business days].

- Please note that shipping costs are non-refundable, and you will be responsible for paying the return shipping costs unless the return is due to our error (e.g., wrong item sent, defective product).

At Le Rose Jewels we strive to provide our customers with a seamless shopping experience, including efficient and reliable shipping. Below is our shipping information policy to help you understand our processes, timelines, and options.

 

Shipping Methods

We offer a variety of shipping methods to meet your needs, including:

- Standard Shipping: Delivery within 5-7 business days.

- Expedited Shipping: Delivery within 2-3 business days.

- Overnight Shipping: Next-day delivery. 

Shipping options and rates will be calculated at checkout based on your location and the weight of your order.

Processing Time

All orders are processed within [1-3 business days]. Orders are not shipped on weekends or holidays. If we experience a high volume of orders, processing times may be delayed. In such cases, we will notify you via email.